
experienced a ritual yesterday that is common to offices across America: a valued employee's last day. Co-workers paused to gather around their departing colleague, speeches were made and perhaps some cake was consumed.
With this word-processing program, the company laid the foundations for its nearly omnipresent Microsoft Office suite and largely defined how most people write today. (That's not all good: Many Word users think a 1985 Washington Post review's description of Word as "slow and complicated" still applies.) A quarter-century later, Word has become such a standard that Microsoft's biggest marketing problem is persuading customers to trade up to new versions.
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